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Shipping policy

Shipping Policy

  1. Processing Time: Orders are typically processed within 5-30 business days after payment is confirmed. Please note that processing time may be slightly extended during peak seasons or promotions.
  2. Shipping Methods: We offer several shipping options to meet your needs. The available options and their estimated delivery times will be displayed during checkout. Our standard shipping methods include estimated delivery time.
  3. Shipping Rates:  Shipping costs will be shown during checkout. 
  4. International Shipping: We proudly offer international shipping. International shipping delivery times may vary depending on the destination. Please note that international customers are responsible for any customs duties, taxes, or fees that may apply to their orders.
  5. Order Tracking: Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking information.
  6. Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please ensure that the shipping address provided during checkout is accurate and secure. If you believe your package is lost or stolen, please contact the shipping carrier to file a claim and please write to us so that we can start our own investigation. Our email: stripastrap@gmail.com
  7. Address Changes: If you need to make changes to your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes can be made once the order has been processed. We do our best to help you with this as well, let us know: stripastrap@gmail.com
  8. Delays: We are not responsible for delays in shipping caused by factors beyond our control, such as severe weather, natural disasters, or postal service interruptions.
  9. Returns Due to Incorrect Address: If a package is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for the cost of reshipping the package.

10. Contact Information: If you have any questions about our shipping policy, please contact us at stripastrap@gmail.com.